Amy Edmonston, Professor of Leadership at Harvard University, is a thought leader on psychological safety in the workplace, the belief that it is ok (and encouraged) to speak up, challenge, share ideas, talk about mistakes and problems without retribution. I often share the four-quadrant matrix below with leaders to show how important psychological safety AND accountability is to creating a high-performance, learning organisation. Accountability is about meeting organisational goals.
The simple question is:
Where are you and / or your team on this matrix?
How can you shift to the Learning Zone.