If in doubt about the impact of leadership in your business, this picture tells the story. Leaders significantly influence the people experience, customer experience and, of course, business achievement. So, never stop investing in developing leaders who create the best environment for employees to [...]
Leaders today know only too well the need to adapt, pivot, transform business operations to achieve and grow in the future. The challenge is how to lead these changes in a way that engages people, lifts pace of delivery and optimises your investment. We often see great ideas for change, but what is [...]
“FAST” Coaching for Busy Managers. If you “don’t have time to coach”, this is a great paper to read, by Michael Bungay Stanier, Author of “The Coaching Habit”. It highlights how critical #coaching is to growing team potential and includes great tips on how to keep [...]
“The nice thing about teamwork is that you always have others on your side” – Margaret Carty This is the time for teams at work to draw on their collective resilience, capability, courage, trust, respect and learning. Together, talk about how you can do this! Talk about how you [...]
Use these five steps published by Allison Shapira of the Harvard Kennedy School, that others have found helpful, to first find your own sense of focus and then allow yourself to convey that reassurance to others. Pause and Breathe Put yourself in your others’ shoes Do your research Speak clearly [...]
How are you leading everyday? Here’s a very good reason to engage and connect people in a meaningful way. Photo: View from Black Rock, a great spot for team [...]
“DOUBLE CLICK” – a conversational essential and antidote to conflict. I love the simplicity and impact of this habit covered in the book “Conversational Intelligence”, by Judith Glaser. Double clicking – a “must-do” for high-quality conversations. Just as you double click to open [...]